SMS notification
In the postal industry, China Post has improved the customer's pickup experience through SMS services. “ [China Post] notified users that the express with the last number 1372 has been temporarily stored in Jinnian Supermarket, and the pickup code is 26-13,” and provided detailed pickup and door-to-door service contact information. Through accurate SMS notifications, China Post has effectively improved the transparency of package pickup information and customer satisfaction, ensuring that users can get express delivery conveniently and quickly. This instant information service not only optimizes the user experience, but also enhances China Post's competitiveness and trust in the market.